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Frequently Asked Questions

How do I reset my password?

Visit the forgot password page and enter your email address. You'll receive a secure reset link within minutes.

Can I change my email address?

Yes, you can update your email address in your account settings. You'll need to verify the new email address.

How secure is my account?

Your account is protected with bank-level encryption, two-factor authentication, and advanced fraud monitoring.

What is two-factor authentication?

2FA adds an extra layer of security by requiring a verification code from your phone in addition to your password.

What cryptocurrencies can I trade?

You can trade Bitcoin, Ethereum, Litecoin, and 100+ other digital currencies on our platform.

Are there any trading fees?

We offer competitive trading fees starting at 0.5%. Premium users enjoy discounted rates.

Need more help?

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